How we look after your details.

1.0 Who we are

Roundhay Smokehouse Ltd is responsible for the personal information you give us through this website. We are the data controller.

Company no. 17478911 · Registered office: Suite 82, 33 Great George Street, Leeds LS1 3AJ · Email: smoked@roundhaysmokehouse.com

2.0 What we collect

When you register your interest, we collect: your name and email address; your mobile number, if you choose to give it; how you would like us to let you know about the next batch (email, text or WhatsApp); which products you are interested in; who you are buying for (home, a gift or trade); your postcode, if you choose to give it; how you heard about us, if you choose to tell us; whether you have agreed to hear from us about new batches and seasonal offers.

If you email us, text us, or message us on WhatsApp or Instagram, we will also hold your message and any details you include in it, such as a delivery address.

3.0 How we use your information

To let you know when the next batch is ready, by the method you chose, and reply to your enquiry or order. We do this because you asked us to when you registered (consent).

To send you occasional messages about new batches and seasonal offers, by email, text or WhatsApp. Only if you ticked the box to say yes (consent).

To understand demand and plan our delivery area, using product interest, postcode and how you heard about us. This is in our legitimate interests as a small business, and we only look at it in summary.

We will never sell your information or pass it to anyone for their own marketing.

4.0 Who we share it with

We use a small number of trusted service providers to run this website and send our emails. They only handle your information on our instructions: our website platform provider, which hosts the site and the registration form; our email platform provider, which stores the mailing list and sends our emails; WhatsApp and Instagram (both run by Meta), if you message us or choose WhatsApp updates; our text messaging service provider, if you choose text updates.

Some of these providers may store data outside the UK. Where they do, they use approved safeguards, such as the UK International Data Transfer Addendum, to protect it.

5.0 How long we keep your information

If you unsubscribe or ask us to delete your details, we remove them from our mailing list promptly.

Otherwise, we keep your registration for up to 24 months from your last contact with us, then delete it.

Emails you send us are kept for as long as we need them to deal with your enquiry.

6.0 Your rights

You have the right to: ask for a copy of the information we hold about you; ask us to correct anything that is wrong; ask us to delete your information; object to, or ask us to limit, how we use it; withdraw your consent at any time - every email has an unsubscribe link, and you can reply STOP to any text or WhatsApp message.

To use any of these rights, email us. We will reply within one month. There is no charge.

7.0 Cookies

This site only uses the cookies it needs to work. If we add analytics or other optional cookies in future, we will ask for your permission first and update this notice.

8.0 Complaints

If you are unhappy with how we have handled your information, please tell us first so we can put it right.

You can also complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

9.0 Changes to this notice

We will update this notice when we launch online ordering, or if anything else changes. The date below shows when it was last updated.

Last updated: November 2026